1. But you should use it at your own risk. Go to the Remote Settings screen on X1 to program control of your TV and audio receiver. Troubleshoot Unresponsive Remote Buttons Press a button on the remote: If the LED does not flash at all, replace the batteries and try again. Your product supports an automatic discovery and set-up flow powered by QuickSet in your Set-Top-Box for most devices. First, download the app on your mobile device. Press the Microphone button, and follow the on-screen instructions to finish setting up. If all else fails when trying to troubleshoot your Comcast Xfinity X1 Remote, you can factory reset it. Press more than once to fast-forward 2x-5x faster. To pair the controller using the Xfinity my account app is simple and straightforward. Learn some tricks for resolving the most common issues with these steps. Our Global Office : JC Nagar Post, Hebbal, Bengaluru, India, Start typing to see results or hit ESC to close, How to Enable Virgin Media Port Forwarding, How to Check Phone Line Is Active? © 2015-2020 Universal Electronics, All rights reserved. It is good to have a remote that will work for all television set in your home. Get the Best Mobile Troubleshooting Guides & Tips on Mobile Operators and Mobiles. After you get it working, I'd also recommend extracting the code from the remote if you have it working, so you can go straight to that code in the future. Watch Product Video ↓ Features. How to pair Xfinity remote to TV is probably one of the most straightforward tasks out there. Learn how to troubleshoot remote control buttons that don't work. You can do this by checking its model number at the back of your device or through the Remote Code Lookup Tool. … Be sure to point the remote at your Audio Device during setup, Test the remote to confirm that it controls your Audio Device Volume functions as expected. 4. You need to pair your remote with the Set-Top-Box. This remote comes with volume control defaulted to control volume using your TV.To change to another device, turn on your audio device and follow the steps below to set up your remote. Point the remote at the equipment when using it, making sure that there is a clear line of sight. In such scenarios, you can try out the following steps: Step 1:      Hold both the Xfinity and Info buttons on your controller for at least five seconds and wait for the Voice Remote light to change from red to green. Have you ever been to a friend’s house and you see two or more remotes used to control a television? Always ready to share news and events related to Tech and Internet world. How to Activate Giffgaff SIM [Quick Guide], How Do I Call EE From Abroad [Must Know Facts], How to Get Subtitles on BBC iPlayer – Quick Guide, How to Get BT Sport on Freeview – Quick Guide. The Reset Xfinity remote XR2 process may fix many problems. In some cases, you can also hold both the Xfinity and Mute buttons. Mute and volume buttons not working on remote ‎03-25-2020 03:35 PM. Step 3:      Follow the on-screen instructions and enter the three-digit pairing code when prompted. The Xfinity Voice Remote (models XR11, XR15 and XR16) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations, find out what song is playing on your TV screen and more. For X1 DVR, after rewinding live … Test the remote to confirm that it controls your audio device volume functions as expected. Reply. When you are planning to watch any show on TV and the controller malfunctions, it can lead to frustrations. Turn on your audio device and follow the steps below to set up your remote. 2. You will be redirected to Official Amazon website to complete the checkout process. Follow the instructions to pair your Remote for Voice Control. When you buy through links on our site, we may earn an affiliate commission. If not, replace the batteries. Either you must get it fixed or get a new one. So, if you are wondering about the best troubleshooting and pairing methods to fix your controller, you have come to the right place! Be sure to hold down the VOICE button while speaking. Simple out-of-box experience with easy self-setup that automates the detection of connected devices to the set top box. Follow the instructions explained in FAQ: "How do I start using my remote (out of the box)?". If you are getting any issues with your cable box while doing the pairing, you may need to reset the cable box. If your controller has a Setup button, press it instead. Make sure that the battery tab has been removed. This remote control is capable of controlling a cable box that is hidden from sight once it has been paired with the box. Get the Best Troubleshooting Methods, Tips and Guides for Your Broadband & WiFi. The remote has to be programmed to the TV and/or audio receiver to control power, volume, and input. Ensure your TV is on, and follow the steps below to set up your remote. But there are many reasons why your Xfinity controller is not working. CH+ repeatedly until TV turns off. Xtrium is reader-supported. Press and hold the CONTOUR and Info(i) buttons together for five seconds. If we push the mic button it tells us "somethings not right, try again later". Hide Your Cable Box. Check for Pressed Keys. How it works Setting it up 1 Set up your TV 2 Activate your remote 3 Wait for the LED light 5 4 Select the voice button Try a voice command Mic/Status LED Power TV input Switches to the next available input on your TV. If the buttons on your Voice Remote (XR15) are still unresponsive, you may need to perform a factory reset. Press 9-8-1. Follow these quick and easy steps to reset your controller in a few minutes: Step 1:      Press the A and D buttons simultaneously for at least three seconds and wait until the LED light changes from red to green. After diagnosing your Xfinity controller's issue, the most typical way to resolve them is by performing a factory reset. If it does not, try again using the next code listed. Note: To program the new XR15 remotes, press and hold the "Xfinity" and "Mute" buttons together for 5 seconds in step 1, instead of "Setup". 0 Kudos 1 ACCEPTED SOLUTION Accepted Solutions clem53. If auto-detect fails, a CodeFinder tool powered by QuickSet will assist in the setup process. Xfinity remote not working What causes Xfinity remote to not work? In such cases, we would need to reset and pair our remote control to our TV again to resolve several of these problems. He’s been featured on Xtrium, Startup TV, State of Digital Publishing and Growmap. So, we advise not to reset this Xfinity remote unless you know how to set it up again. Step 3:      Now wait for the blinking light. We've paired, unpaired, paired again, made two calls to Customer service totalling 1.5 hours with no resolution. OK button. Remote not working with your TV? To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. If your audio system not fully detected, a CodeFinder tool powered by QuickSet will assist in the setup process. Volume functions can be set to control the TV volume or the volume of an audio device that has been programmed into the remote. Note it down as you will need in the paring process. In reality, it would be impossible to control your Xfinity streaming device with a malfunctioning one. If the LED light flashes red five times, this is an indication that your batteries are running low. Press and hold Xfinity and Mute buttons together for 5 seconds until the LED turns GREEN. Your email address will not be published. The Xfinity Set-Top-Box will auto-detect your audio system. When you buy through links on our site, we may earn an affiliate commission. Be sure to point the remote at your equipment during setup. Their response is go get new remotes. [Proven Methods], How to Unlock AT&T Phone – The Ultimate Guide. Next, follow the pairing instructions and you are done! Go to Solution. Be sure to point the remote at your audio device during setup. 3. Click here to learn more. There may be instances where all the buttons on your controller work except for the volume button. Stuck-on lights. TV, Xfinity X1 TV Set-Top-Box, audio devices. If there is any, unpress it gently. Release the VOICE button to send the voice command. Follow the instructions in the setup section of this page to manually setup my remote. If it does not, try again using the next code listed. Sadly switching to another ISP . Last update on 2020-12-18 / Price & Images from Amazon Product Advertising API. Keys sending the wrong commands The channel UP DOWN buttons change volume … Provides seamless control for televisions and audio devices connected to it. Back arrow Press and release for Last. Factory Reset the Xfinity Voice Remote without a Setup Button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Hence, after doing these troubleshooting techniques, you must then pair your controller by following the methods in the next section. When this issue arises, try pressing any button on your device. The reason why this is […] If you reset the XR2 though, keep in mind that this remote may not work afterwards until you reprogram it. The LED will blink blue three times to indicate that the remote was reset. We give no guarantee on the correctness or completeness of the data provided. Wait for the remote light to change from red to green. Five blinks means that your batteries are low and need to be replaced soon. Thus, pairing your controller with your TV can make your life a lot easier. Make sure you’re pressing the Voice button while you speak … Having problems with your remote control? If it does not, try again using the next code listed. Skips forward 24 hours in the X1 On-Screen Guide. Thanks. With this article, we hope you learned how to pair Xfinity remote to TV with these quick and straightforward methods. Sadly switching to another local ISP . Official Reply. I would assume that would be the case and also wireless. With your Xfinity remote, you can control your AV and TV receiver, for instance, the soundbar. XR15 remote will only control volume and power when paired to Samsung Smart TV. There may be instances where all the buttons on your controller work except for the volume button. Xfinity Remote Volume Not Working. Select your TV Box and followed by “Setup a remote”. Be sure to pair the remote and that you entered the correct 3-digit code when pairing. If you are unable to change channels with your Xfinity controller, it is a matter of frustration. Ensure that your TV is on. All of your settings and your pairings will need to be re-programmed. For XR2 and XR5 remotes, you may have to press this button five times until the LED light turns green. I live on a dirt road . https://www.xfinity.com/support/contact-us. If the LED flashes red five times on any button press, this is an indication that … If it does not, try again using the next code listed. Your email address will not be published. Factory Reset the Xfinity Voice Remote without a Setup Button (XR15) If the buttons on your Voice Remote (XR15) are still unresponsive, you may need to perform a factory reset. But sometimes, it can get quite tricky, especially since Xfinity offers various models of their remote controls. Posted by 7 days ago. Next, manually inspect for any pressed keys. Step 2:      When prompted, enter 9-8-1 on your screen. Because of this, you can pair your device to your TV by following these essential steps: The steps for pairing your controller are different if you have a non-Xfinity X1 TV box. The information provided on this site is best as per our research and knowledge. READ NEXT: Xfinity Move Service – Guide. But when issues arise, it can significantly impact our streaming experience. Meanwhile, XR16 voice remotes do not have number keys on them. Factory resetting your remote will return it to the state it was in right out of the box. You can check out our guide on how to reset Xfinity cable box for more details. Step 3: Afterward, highlight Self Help, and click OK again. Type the most likely code for a Samsung TV: 12051 . Remember that resetting your remote automatically unpairs it with your TV. We found out some of the reasons, due to which the remote cannot be working properly. 6. The LED on the remote should blink with each keypress. Tap TV or Audio/Other on the next screen. Xfinity provides us with thousands of programs at our home's comforts. If you do not observe a blinking LED light, replace your old batteries with new ones. He has more than 8 years of Tech Journalism. The remote needs to be programmed in order to control your equipment. Close. The Xfinity XR15 remote control offers streamlined TV viewing experience, making it easy to set up and simple to use. Xfinity/menu Access search and settings, Xfinity On Demand, saved programs, apps, and the Guide. To get started, we need to determine whether or not your remote control has a setup button. Learn some tricks for resolving the most common issues with these steps. This post is about how to program Xfinity Xr2 remote to your TV. Press and hold the voice button and ask, “What can I say?” for suggestions—or say “Remote help” to see tips and tricks. Remotes with Setup Buttons. To control your equipment, be sure to do the following: Yes. The Best Guides, Step by Step Fix Methods & Tips for Your Streaming World! If you have an XFINITY remote and the buttons are not responding or performing as expected when you press them, follow the steps below to troubleshoot the problem. Hence, replace your batteries immediately because they are running low. Say “Remote help” to see tips & tricks for using your remote. Press and hold the Xfinity and Info(i) buttons together for five seconds. In such scenarios, you may need to connect your remote with these simple instructions: Step 1: Press the Menu button on your remote. Today, let us discuss how to fix and how you can easily pair your controller with your TV box. Step 6: When prompted, choose among the following options: DVD player, TV, and a lot more. 3. Press and hold Xfinity and Info (i) buttons together for 5 seconds until the LED turns GREEN. How To Fix Xfinity WiFi HotSpot Not Working, How To Set Up Xfinity Cable Box in Easy Steps, How To Reset Xfinity Cable Box in Easy Steps, Why Xfinity WiFi Keeps Disconnecting – 6 Steps Fix Method, How to Reset Xfinity Router Password – Easy Methods Explained, How to Setup Xfinity Wifi Router in Easy Steps. Step 4: If the TV/AVR does not turn off or the "VOL+/-" and "Mute" buttons do not work, repeat the steps above using the next code listed for your TV/AVR manufacturer. Or, go to TV on-screen Settings, select Remote Settings, then Voice Remote Pairing, and follow the on-screen instructions to set up control for your TV (or other equipment). Follow the steps below to complete the pairing process. Turns your cable box, TV, and Audio devices on and off, XFINITY Access Guide, Recorded Programs, On Demand, Apps, Search, and Settings, TV INPUT used for cycling video inputs on the TV. All keys on the remote are dedicated to controlling your cable box except for the TV POWER, VOLUME, and MUTE, and INPUT keys. Once your remote is paired, follow the TV on-screen instructions to set up control for your TV and audio device. Activate your controller by removing the pull tab located at the back. Automatically detects televisions and audio devices connected to a Set-Top-Box and retrieves a complete set of control capabilities for these devices. Step 1:      Hold the Setup button on your controller and wait until the LED light changes from red to green. We will not be responsible for any errors, omission, or inaccuracies on the site information. THE REASON WHY YOUR VOICE CONTROL IS NOT WORKING ON YOUR XFINITY REMOTE CONTROL Assuming an XR15: Xfinity/Mute till red/green. Press the Setup button until the LED light changes from red to green. This is because of its Setup button. I do not remember the chirp when voice control worked. The voice control on the XR15 remote doesn't work. Be sure to point the remote at your audio device during setup. Here is a list of TV codes that will work with the XR11 Cox or Xfinity remote. Step 2:      Follow the instructions on your screen and enter the three-digit pairing code. How to Fix Three Mobile Data Not Working? 1. Press and hold Xfinity and Info (i) buttons at the same time for 5 seconds until the LED turns GREEN. All other functions work, on/off volume. Used the guide on xfinitys website and selected the correct remote and TV. The Xfinity XR15 remote control offers streamlined TV viewing experience, making it easy to set up and simple to use. Those codes are 12434, 11447, and 11454. Required fields are marked *. Below are two different pairing methods you can try out on your own at home: For remotes with the model numbers XR2, XR5, and the latest XR11 voice remote, you can easily pair your device with your TV. Using the digit keys on the remote, enter the code shown in the CodeFinder tool found on this page. Step 3:      Afterward, set up your power, volume, and input control by following the on-screen instructions again. Voice command not working? Step 5: Select your remote model and click OK. Remote Control Buttons Don't Work - Troubleshooting – Xfinity Save www.xfinity.com. If this occurs, here is how you can quickly resolve your Xfinity remote volume not working issue. 8 people had this question. We all know how frustrating it is to have a malfunctioning controller. Yes it comes with XR15 remote. Having problems with your remote control? Volume functions can be set to control the TV volume or the volume of an audio device that has been programmed into the remote. Also, set the TV input to correspond with your Xfinity X1 TV Box. Keen writer & love to explore the New in Technology. Step 2:      Afterward, press the Xfinity button on your controller. 2. Learn two ways to fix most problems with the Xfinity Voice Remote. Xtrium is reader-supported. Blinking light. You can try out these easy and straightforward troubleshooting methods: The most common issue with a malfunctioning Xfinity controller is its unresponsive buttons. On your Comcast Xfinity remote, hold down Setup until the top light is solid green. Gold Contributor III … Not sure. Follow the instructions by entering the three-digit, TV on-screen pairing code. Help and support with your Xfinity Remote, select your remote control type and get the support you need to enjoy your Xfinity TV! Save my name, email, and website in this browser for the next time I comment. While Heavy Duty batteries will work, alkaline batteries are recommended and will have much longer battery life. Does this mean I just need new remotes? 16. The Xfinity Set-Top-Box will auto-detect your TV. The rest of the procedure is the same. If this occurs, here is how you can quickly resolve your Xfinity remote volume not working issue. Make sure the remote batteries (AA) are installed and your TV and Xfinity X1 TV Box are powered on. The Xfinity Cable box XG2v2-P shows only three codes for TCL to pair the Xfinity XR15-UQ to control the volume and power. We investigated this particular issue by going through various user reports and the repair strategies that they used to resolve the issue. View Entire Discussion (9 Comments) More posts from the Comcast_Xfinity community. Follow the instructions to pair your Remote for Voice Control. Trying to use xr15 remote to control my brand new Samsung smart TV. Have same question . TCL TV codes will not work with Xfinity Remote - Cable Box XG2v2-P New TCL TV - Model 50S525. Be sure to point the remote at your TV during setup, Press and hold Xfinity and Mute buttons together for 5 seconds until the LED turns GREEN. For example: Key presses not working. The remote will flash green twice. Voice Control. Her remote won't respond to voice commands. Just started yesterday. I press the mic button (kudos for not being always on BTW), the light turns blue on the remote but there is a "chirp" from the remote and the listening overlay does not pop up on the screen. Remote Program: When you get the new remote, it needs to be programmed with your box to work. Press 9-8-1. Need help? If you face this issue, you can quickly resolve your Xfinity remote not changing channels issue by performing a factory reset. The remote is now paired and the cable box should now respond to any keypress, even when hidden in a cabinet. Be sure to point the remote at your TV during setup. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Next, select the remote model you are using and want to pair, 5. Step 7: Choose the brand of your device, and follow the on-screen instructions and finish setting up. Turn on both your streaming device and TV. This is a common issue with most users of the company. An excellent feature that Xfinity controllers have is their ability to control your X1 and Flex streaming devices up to 50 feet away. Message 1 of 9 (21,300 Views) All the buttons work on my remotes except for the mute and volume up and down buttons. XR15 remote will only control volume and power when paired to Samsung Smart TV. Fast-forwards Xfinity On Demand and recorded programs. If you have an XR15 voice remote on hand, you may observe that you do not have a Setup button. 991. Be sure to point the remote at your equipment during setup. Blinking green or blue light will indicate that you have successfully performed a factory reset on your device. Before you can start pairing your remote control to your TV, you must know which model you have. Follow the TV on-screen instructions to enter the 3-digit code that appears. Check whether the volume buttons are now working. Here is a list of other potential codes to try with your Samsung TV. Step 4: Scroll down and select the Set Up Remote option. Try using the remote on your Samsung TV. If any of the buttons still do not work, you may need to purchase a new controller. LED Flash. Using the digit keys on the remote, enter the code shown in the CodeFinder on this web page. Still not Working? Pair the XR15 Remote to a TV To use your XR15 remote to control your TV (including power, volume and input), follow these steps: While the TV is on, press and hold the xfinity and Mute buttons on the remote for five seconds until the remote light at the top changes from red to green. Test the remote to confirm that it controls your TV Power and Volume functions as expected. Batteries are low, dead, or inserted incorrectly. (Note: not all Xfinity On Demand programs support fast-forwarding.) 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